Common queries answered
Frequently asked Questions
Time, which we need to prepare the order for shipping (delivery) is 5-8 days. But usually we do everything possible to send your order as soon as possible.
Please note that we prepare and we ship your order only BUSINESS DAYS Monday through Friday, NOT including weekends.
According to the applicable law, as a Consumer you have 14 days to withdraw from a contract concluded remotely without giving any reason. So if the goods do not meet your expectations you can send them back to us. The return of goods purchased in our store can be declared using a very simple return wizard. You can find more information here:
Email us at office@birdywing.com with your address change information.
After you place your order, an order confirmation email will be sent to you within 15 minutes. In this email you will find a link to track your order.
We make shipments all over the world.
Yes, the products are placed in one package.
Still need help?
Get in touch with us
Address:
ul. Fantazja 32, Gorzyce 39-432 Poland
Tax ID:
PL8672229368
Bank account:
PL98102049130000950201623198
BIC (SWIFT):
BPKOPLPW